Terms and Conditions

When you register in a TOUR &/or SPECIAL PILGRIMAGE &/or CRUISE, you are accepting the GENERAL CONDITIONS of ITC- CLUB VACATIONS INC., Airlines Companies, Land Transportation Companies, Tour Operators and every Supplier involved in the operation of the services related to your tour, pilgrimage or cruise.

RESPONSIBILITY: 

ITC- CLUB VACATIONS, INC., &/or their agents and officials &/or their suppliers of services or in connection with your itinerary act as agents for the passenger in doing the arrangements of hotels, transportation, restaurants, or any other services and they do not assume any responsibility for accidents, even though any injuries, damages, death, loses, accidents, or delays for the passenger &/or of their property do to an act of negligence or fail of any hotel, airline, land and sea transportation, restaurants, companies &/or suppliers in charge of the services included in your tour, pilgrimage or cruise &/or acts of the nature &/or for God’s acts. Even more, do not assume any responsibility for any damage or delay due to work disputes, strikes, harm to machines, equipment included in the transportation, quarantine, and delay for the governments of the countries, weather, or any other causes outside of our control. Do not assume any responsibilities for additional expenses, omissions, delays, change of itineraries &/or acts of any government &/or authorities.

I.T.C.- CLUB VACATIONS, INC., reserves the right to cancel the tour, pilgrimage, or cruise &/or make changes to the program itinerary that will be considered more convenient to the parts to do or not this program.

PASSPORTS, VISAS & HEALTH REQUIREMENTS: 

I.T.C.- CLUB VACATIONS, INC. does not assume any responsibility if a passenger-customer is been denied entry to any country. The expenses and charges of cancellation are going to be paid by the customer in the case that this one doesn’t have a valid passport, &/or corresponding visa &/or any other requirement of health &/or subsequently its entrance to any country it’s been denied.

TRAVEL INSURANCE: 

Occasionally some circumstances that are not expected occur and this fact can cause you the cancellation or interruption of the trip and due to that, you have to cancel or interrupt your trip, making you suffer penalties according to each trip because these tours are operated under special conditions. I.T.C.- CLUB VACATIONS, INC., recommends you to buy a cancellation or interruption Travel Insurance to avoid such uncomfortable problems. You can buy the insurance on your own or contact us for advice

ACCOMMODATIONS:

ITC- CLUB VACATIONS, INC., offers you a companion for all the passengers that don’t have a companion to share a room, 60 days before departure and in case of it can’t be able to get one for this person that travel alone, ITC- CLUB VACATIONS., will offer you the opportunity to pay the single supplement. ITC- CLUB VACATIONS is not responsible for a companion that can get for the passenger that travels alone.

DEPOSIT AND REGISTRATION:

A non-refundable deposit will be defined for your tour. ITC- CLUB VACATIONS will need a copy of your passport to make the reservations.

FINAL PAYMENT:

70 Days before departure.

CANCELATIONS – PENALTIES:

In case of receiving cancellations, ITC – CLUB VACATIONS, INC., reserves the right to deduct expenses incurred for ITC – CLUB VACATIONS, INC., from the deposit amount required at the moment the passenger makes the reservations (Communications, administration expenses, etc.). All Cancellations have to be made by writing and directed to ITC – CLUB VACATIONS, INC., explaining the motives of the cancellation.

Deposits and payments for Airlines and/or Cruise Tickets are not refundable, notransferable. The following charges apply ONLY for the land portion based on the date is received the cancellation letter.

  • 10% if a cancellation is made between 90 – 60 days before departure.
  • 30% if cancellation is made between 59 – 45 days before departure.
  • 50 % If cancellation is made between 44 – 31 days before departure.
  • No Refund if cancellation is made 30 days before departure.

When the cancellation is due by ITC, either for lack of enough passengers in the tour, &/or pilgrimage, &/or cruise, &/or problems in the countries to be visited, &/or the priest, a full refund of the land portion will be made minus any penalty charged by 3rd party operators abroad involved in your tour.

Need help?

Contact us at [email protected] for questions related to refunds and returns.